DU Emirates Integrated Telecommunications Corp, commonly known as Du, is the second-best telecom carrier in the UAE after Etisalat. It was established in 2006 and is headquartered in Dubai. Since its establishment, the company has grown rapidly. Du is jointly owned by Mubadala, the UAE government, Dubai Holding, and other public shareholders. There are approximately 20 million mobile phone subscriptions in the country according to a 2018 report of Telecommunications Regulatory Authority. As per the reports, 6.7 million subscribers belong to Du in 2021. With such a large customer base, some users want to learn how to access their accounts and check their Du SIM card balance information.
If you’re one of those, there are many ways to look up your account status, both in Du prepaid and Du postpaid. The different ways to review Du balance are:
- Through USSD codes and SMS
- Using My du mobile application
- Via du self-care portal
Check Du SIM Prepaid Balance Through USSD codes
USSD codes or shortcodes are an easy and convenient way to examine your balance information without an Internet connection or even a smart device. These codes are designed to be short and simple to remember and are unique to each network service provider. Here is how you use the USSD codes for du:
- Dial *135# to check your prepaid balance.
- You will receive an SMS having information of your remaining balance.
- Type “balance” as SMS and send it to 1335 to know your data balance.
Note. Du automatically sends notification texts to you when you use 70%, 85%, and 100% of your mobile data.
Checking Postpaid Balance via SMS
The postpaid users can check their data and postpaid balance offline too. All they need to do is to type “Rewards” in the message box and send it to 1233. This is yet another rudimentary method to learn your data balance without the use of the internet.
Examine Postpaid or Prepaid Balance through Du Mobile Application
Du users can download the Du app from either Google Play Store (for Android devices) or Apple’s App Store (for Apple devices). Here are the steps to use the Du app:
- Install it on your device.
- Open the app and register yourself by tapping on the Create Account button.
- Enter your du phone number and tap the Next button.
- Next, you will receive a 4 digit OTP on your text messenger. Enter the OTP into the app.
- Enter your new password.
- Tip. After you settle on a password, we suggest you note it down somewhere for later use so that you don’t lose it.
- Press the Login button.
- Next, you will see the dashboard containing all your account information.
- Several bits of information are immediately available: data balance and its expiration date, calling minutes, etc.
Postpaid users can check their due bill amount with the same process as described above. For postpaid numbers, the app will show the amount yet to be paid along with the due date.
Check Prepaid or Postpaid SIM Card Balance via Du Official Website
The users who don’t want to download and keep the app on their devices, usually to save storage space and RAM, have this option. Regardless if they’re prepaid or postpaid users, they can manage their accounts using du’s official website. Follow the steps we give below and you can use Du’s self-care portal:
- Visit du’s official website directly or enter “official website of du” in Google’s search bar and select the top search result.
- Login using your username and password.
- Note. To access this page you must have a du online account. If you don’t, click the Register Here option on the right-hand side of the “Login” button.
- Follow the on-screen instructions.
- After you log in, you will see all your account information on the homepage.
- Some of the data you can view is: your main balance, data balance, SMS balance, and calling minutes balance and their validity.
Wrap Up
The article provides you with the information related to checking your various balances in du. USSD codes, SMS, mobile application, and the company’s official website are some common platforms where users can check their account balance information. Du also offers these platforms to its users for better services. Checking balance helps you track your usage and expenditure closely. This option lets you manage your monthly cellphone-related finances properly. That’s why the methods above can be very helpful to users who want to budget their cell phone bills and costs wisely.