Telstra Corporation Limited is the largest Australian telecommunications company by market share. It provides mobile and fixed networks infrastructure, internet broadband services, etc. The company is headquartered in Melbourne, Australia but works multi-nationally, spanning its operations in more than 20 countries. The company has 18.8 million users as of 2020. It was earlier a state-owned company, but it is now fully privatized. With such a huge number of subscribers, the company has provided many facilities and services for them. One such service is providing different methods of checking their account balance information. There are 3 major ways to check balance in Telstra SIM card, and they are:
- Through USSD codes
- Through My Telstra app
- Via official website of Telstra
Check Telstra SIM Card Balance Through USSD Codes
USSD (Unstructured Supplementary Service Data) codes are also known as shortcodes and star codes. Using USSD codes is a very convenient way to know your balance information because it neither requires an internet connection nor any smart device. Therefore, even a simple feature phone lets you check your balance information with the help of USSD codes. The following are some notable star codes to check balance and other related information on your Telstra SIM:
- #125*1*1# : To check the main balance.
- *150# : To check your Telstra mobile number.
- #100# : To open the service menu.
- #100*1*6*< Mobile Number>*<Amount># : To transfer credit/loan amount to another number.
- 00 852 3192 7420 : To call Telstra customer care center.
Checking Prepaid Balance Using My Telstra App
Telstra’s subscribers can use the My Telstra app to know their balance information and do a lot of other activities like paying due bills or reloading their prepaid balance, checking details of various packages and plans, track orders, get live help, etc. The app is available for Android devices as well as iOS devices. Follow the steps given below to use the app:
- Download My Telstra app from Google Play Store or Apple App Store.
- Open the app and register yourself with your user ID/Telstra phone number. After sign up, you can log in.
- After logging in, you’ll see the account dashboard.
- Select the “Services” tab and then your prepaid service.
- Next, you can see your balance on “Service Summary” screen.
Inspect Postpaid Due Bill Amount Through My Telstra App
Follow these steps to view your Telstra bill:
- Log in to the My Telstra app with your Telstra ID.
- Select the Payments tab.
- Select the billing account you want to view and pay for.
- You can also scroll down and select View Previous Bills to see your old bills.
- Another option you have is downloading the bill in PDF format by tapping on Download PDF Bill.
- Tip. Up to 11 previous bills can be viewed using the app.
Check SIM Card Prepaid Balance Via Official Telstra Website
Don’t want to download and keep the My Telstra mobile application on your phone to save its memory? The Telstra website is the best alternative to check your balance online, then. Keep in mind that it requires an internet connection but not necessarily a smart device. You can access the website via a feature phone, laptop or PC. Here are the steps to use it:
- Visit Telstra website or look for it in the Google’s search bar.
- Sign in to My Telstra website with your Telstra user ID.
- Tip. If you don’t have a Telstra user ID already, create one.
- Select the prepaid service whose balance you want to check.
- The remaining balance will be shown next to your prepaid service.
- Select Balance Remaining for a detailed view.
Look up Postpaid Due Bill Amount Online Via Official Telstra Website
You can view your current bill, download and print it online through My Account. Up to 13 previous bills can be viewed, downloaded, and printed. Here is how you can do it:
- First, log in to My Account with your Telstra ID.
- If you have more than one Telstra account, you will need to select a particular account from the blue bar provided at the top of the dashboard.
- To get access to your previous 13 Telstra bills through My Account select View Bill History.
Note. Keep in mind that the charges for data, calls, and messages take around 48 hours to get deducted.
Conclusion
The ways to know your Telstra voice, SMS, and data balance given above are the most common methods used by Telstra subscribers. Which method a subscriber will use differs, and it depends on their needs and convenience, hence why Telstra provided so many options..