Forgetting your mobile number is very common, especially when your SIM card is newly purchased or found after a long time. Most of the time the mobile number is 8 to 10 digits, hence it is hard to remember for many people. Thankfully, it is easy to figure out the mobile number of the SIM card when there is a balance in it. Just call someone around you and your number will be shown on their mobile phone’s screen. But what if there is no balance on the SIM card? In this article, we will discuss how to check your STC SIM number in Saudi Arabia. Let’s discuss the ways one by one.
1. Use the STC USSD code
USSD (Unstructured Supplementary Service Data) are different codes every service provider allots so that its customers get to know the various information related to their accounts. Use the following steps to check the phone number belonging to an STC SIM card:
- Dial *150# from your STC phone.
- Press the Send/Call/OK icon.
- Optional. Press 2 to select the English language. Otherwise, it will remain in Arabic.
- In a second, your STC phone number will be displayed on the screen in the form of a flash message.
Using this USSD code is free and therefore doesn’t require you to have any balance. All you need to remember is that your STC SIM must be active, and you need to have sufficient signal strength.
2. Call the helpline to check your STC SIM number
The best way to resolve any query is to dial the Customer Support helpline if you are an STC user. No matter where you are and what time it is, the customer support team is always ready to assist. The steps to know your STC phone number using the helpline are as follows.
- Call 900 from your STC number.
- Listen to the IVR (Interactive Voice Response) carefully and press the relevant keys until you are provided the option to talk to the Customer Care agent.
- When you are connected, tell them about your forgotten SIM/phone number.
- They will ask you some questions related to the personal details of the SIM owner. This could be you or somebody else on whose name the SIM is registered. They’ll request the owner’s name, their date of birth, and so on, all for verification purposes.
- They will tell you the phone number you made the call to Customer Service from, which is the same as the SIM number you wanted. Listen to the number intently and note it down.
3. Visit the CITC website
There is a unique way to check your STC number. You can do this by using your Absher details on the CITC (Communications and Information Technology Commission) website. It will show you all your phone numbers registered under your Iqama. Here’s how:
- Visit the CITC website.
- Fill in your Iqama number and your Absher password and you will see all the phone numbers registered.
This method won’t work if the owner of the SIM card is somebody else. It will display their Iqama number, not yours. There’s a workaround:
- Head over to the official CITC website again.
- Log in with your Iqama number and Absher password.
- In the upper right corner, click the three-dot menu.
- Select your preferred language as English.
- Select Individual in Actor Type.
- Enter your ID number under Iqama option.
- Enter your date of birth as per the Hijri calendar.
- Tap or click the I don’t have a mobile number option.
- Fill in the captcha code as it is.
- After all this, the CITC system will check its database and show you all the phone numbers registered under your Iqama number.
4. Use the STC “Please Call Me” service
STC provides a service named “Please Call Me” that lets you request that somebody you know call you on your STC number. It is a simple process and very helpful when you run out of your balance. Just follow the simple steps below to learn your STC number:
- Dial *177*mobile number of the person you want to call you#.
- The recipient will receive a message about your request. Your number will be displayed on their screen, letting them make the call.
- They will call you, and you can ask about the STC number they called.
It is important to note that you can send a maximum of 10 of these messages per day. This service is free but works only when your SIM card is active. There are possibly some other methods to know your STC SIM number as well, such as using your My STC app if you haven’t logged out. To clarify, you can always open the app and see your STC number at the top of its home screen.