Telstra is the largest mobile network service provider in Australia, with more than 18 million subscribers in the country. The company was established in 1975 and is currently headquartered in Melbourne, Australia. If you are a Telstra subscriber and have a hard time remembering your SIM number, this article is definitely for you. You will several handy ways to know your Telstra SIM phone number. Without further delay, let’s start examining the aforementioned methods one after another.
1. Utilizing USSD Code Telstra Allotted
USSD codes are unique codes every telecom operator in a country assigns. Without getting into the specifics, they let customers utilize various services and features offered by the carrier. These codes are free to access and can work even when your plan expires. But to use the USSD codes, your SIM card must be active, and you must ensure sufficient signal strength, too. For Telstra users, the code is #150#. Just dial this code from your Telstra SIM and press the Call/Send/OK button. In a few seconds, a flash message will pop up showing your Telstra SIM number. Note it down or take its screenshot.
2. Check Number for SIM via the My Telstra App
My Telstra is the official mobile application the carrier launched to let customers have a user-friendly interface for managing their Telstra account. If you are a frequent user of the app and always stay logged in, then just open the application. Your Telstra mobile number will be displayed at the top of the app’s home screen.
If you are a new user, then you will have to download the app and get signed in using your Telstra ID. In case you haven’t created your Telstra ID, you will need to make one first. When you download the app and the Telstra SIM card is already inserted in the same phone, the app won’t require you to sign in with your Telstra ID, however. Nonetheless, this step is recommended to access all the features of the My Telstra application.
3. Give a Call from Your Telstra Number
It is common sense to learn what your number is by calling someone. That way, your number could be displayed on the person’s mobile phone screen or get saved within their call logs. To do this, you must have enough airtime in your Telstra SIM to make a local call. Just give a call or leave missed call to somebody near you using your Telstra connection. Even if the individual is far away, you can still call them to ask which numbers show up on their screen. Note down that number afterward.
4. Ask People to Check for Your Telstra SIM Number
If you use your Telstra SIM actively, chances are that the people close to you might have your number saved in their contact list. Those people could be your friends, family members, colleagues, etc. Consequently, you can reach out to them to get your forgotten Telstra SIM number. But if you have newly purchased the SIM card, this method won’t work. Moreover, there is no guarantee those people necessarily have your number saved in their phone book.
5. Contact the Telstra Customer Support Team
There are two ways to contact the customer service team Telstra makes available. Either call the helpline number or walk into the Telstra store near you. In the first method, you will have to call the Telstra helpline number at 1800 80 19 20 from your Telstra SIM card. Then, talk to the representative, and ask them to tell you the number you have made the call from. The helpline number is toll-free, so you don’t need to worry about the airtime or validity of your current plan. It will only take a few minutes to find out your number.
However, if your SIM card is damaged, or you somehow can’t call the Telstra helpline number, visit the nearest Telstra store. It will be better if you meet the customer service representative in person in this situation, especially if you have also forgotten its number as well. This way, you will get a new SIM card with the same old number without having to wait a lot.
All the methods, except using the My Telstra app, can be used with a basic or feature phone as well. The internet connection is a requirement only in the case of the mobile app. Although all the major ways to discover your Telstra number are already mentioned in this article, there could be others, too. Whichever method you use to learn your mobile phone number, always note it down and keep it handy for future use.