Telstra Corporation Limited, commonly referred to as Telstra, is an Australian telecom giant. It is the largest telecom company by market share and number of subscribers in Australia. It serves more than 19 million customers as of 2020. The company was founded in 1975 and currently has headquarters in Melbourne, Victoria, Australia. Telstra provides a wide range of top-ups and data/voice/text plans and offers a variety of options to recharge. In this article, you will come to know about the different SIM card recharge methods Telstra offers to its customers. Let’s look into these procedures.
1. Recharge via the My Telstra App
My Telstra mobile app is the official application developed by the company to provide its users with a variety of services and features at their fingertips. Apart from recharging, you can check your account and data balance and its expiry date, view different offers and recharge plans, and much more. The steps to recharge your Telstra SIM via the app are as follows:
- Download the app either from the Play Store (for Android devices) or the App Store (for Apple devices).
- Open the app and register yourself if you are a new user. Otherwise, log in using your Telstra ID and password.
- On the home screen, open the Service tab.
- Choose your prepaid service, i.e., the Telstra mobile number you want to recharge.
- Select the top-up/plan amount.
- Tap the Recharge Now option.
- Select the mode of payment.
- Enter the payment details and submit.
- Wait for the recharge confirmation notification after the completion of the process.
2. Recharging Online through Telstra Web Portal
If you don’t want to download and preserve the My Telstra app, using a My Telstra account within the web browser is the next best alternative for online recharging. It is simple, quick, and convenient. Follow the simple steps given here.
- Visit the official website of Telstra.
- Click the Sign-In button if you already have a Telstra account. Otherwise, click the Register option.
- Once registered, sign in to your account using your Telstra ID and password.
- On the dashboard that appears, click on the drop-down menu in the top-left corner of the page. Select the prepaid number you want to recharge if you have multiple accounts.
- Click on the Recharge button.
- Select the preferred recharge amount.
- Select the desired mode of payment.
- Follow the prompts and complete the payment procedure.
- Wait for the recharge confirmation message on the screen. Until then, don’t close the page or click any button on it.
3. Top Up using Recharge and Digital Vouchers
Recharge vouchers or recharge cards can be obtained from Telstra outlets and partner stores anywhere in the country. Moreover, you can purchase a digital voucher online. The steps to buying a digital voucher online are shown here.
- Open your My Telstra app.
- Tap on the Pre-Paid Recharges option.
- Select the desired recharge voucher, available in the denominations of 30, 40, 150, and 300 Australian Dollars.
- Select the Email me a digital voucher option.
- Tap the Next button.
- Enter the required details, such as your email address.
- Tap the Next button.
- Review and Agree to the terms and conditions.
- Enter your payment details.
- Tap Place Order Securely.
- The order confirmation message and your recharge PIN will be sent to you at the email address you have provided.
Refilling balance
Whether you have a digital voucher or a physical recharge card, follow the instructions given below to recharge.
- Sign in to your Telstra account either on My Telstra app or the official web portal of Telstra.
- Enter your Telstra mobile number.
- Click/tap the Next button.
- Click or tap Yes when asked if you have a voucher.
- Enter the 12-digit voucher PIN.
- Follow the further instructions to complete the procedure.
- Wait for the message of successful recharge on the screen and an SMS on the phone.
4. Renew Balance using USSD Code
You can still renew the balance of your Telstra mobile number even if you don’t have a tablet or smartphone, and are using a feature phone. Use the steps below to perform this action through a USSD code:
- Dial #100# from your Telstra SIM card and press the Call or Send button.
- Your prepaid offer and balance will be displayed at the top of the screen along with its validity.
- Reply with 1 to Recharge and press the Send or Reply button.
- Reply with the option number corresponding to your preferred payment mode and press the Reply or Send button.
- Type the option number corresponding to your desired recharge amount and select the Reply or Send button.
- Follow the instructions to complete the recharge procedure.
- Wait for the recharge confirmation text on your phone.
5. Recharge SIM Card through Telstra Auto-Recharge Feature
Setting up the auto-recharge feature in Telstra means you don’t need to remember to recharge your Telstra prepaid SIM card again. Once set up, the auto-recharge feature takes care of refilling the balance automatically. You can change the configuration at your convenience in the future if you want to. As the name suggests, this feature allows you to recharge your Telstra prepaid with a certain amount after every selected time interval. Here’s how setting up Telstra auto-recharge works:
- Sign in to My Telstra account either on My Telstra app or the official Telstra web portal.
- Select your prepaid service if you have multiple accounts.
- Next, click Auto Recharge.
- Select your auto-recharge amount.
- Select the preferred payment method.
- Complete the procedure following the prompts on the screen.
- You will see the notification on the screen when your auto-recharge setup is successfully completed.
Parting Words
There are possibly other methods to renew the balance of your Telstra prepaid SIM. However, we covered all the common ways to recharge a SIM card in this article. Whether you use the methods above or some other, always remember to check your Telstra balance to make sure your recharge is successful.