How to recharge Telus SIM card

Telus Mobility, commonly referred to as Telus, is the second-largest mobile operator in Canada with more than 10.6 million users as of 2020. On its inception, the company was known as AGT Mobility and was established in Edmonton, Alberta, in 1983. Currently, its headquarters are situated in Vancouver, British Columbia, Canada. Telus offers a wide range of products and services including a huge variety of prepaid plans for voice, text, and data. The company also allows a variety of methods to recharge a Telus SIM card with prepaid plans. We provided several important ways to recharge your Telus phone number in this article.

1. Recharge SIM Card Through My Telus Website

Telus’ official website allows you to recharge your Telus prepaid number without downloading any apps. You can access the website from any device equipped with an internet connection. Follow these simple steps to recharge any Telus prepaid number.

1. Visit the official Telus website.
2. Log in to your My Telus profile using your Telus number.
3. Click on the Overview tab.
4. Click the Top-up your account option.
5. Select the mode of payment from the menu, i.e., Credit Card, Visa Debit Card, or Interac Debit Card.
6. Select your desired top-up amount or plan.
7. Fill out the required card details.
8. Click Continue.
9. Wait for the recharge confirmation notification and don’t close the page before that occurs. If the amount is deducted from your debit/credit card, that doesn’t mean your recharge is successfully done yet. The top-up amount will be added to your Telus account balance after the recharge confirmation is received.

Note. Before using your debit/credit card for making payments, you need to register it on your My Telus account either on the official website, the My Telus app or via your prepaid phone. Once your card is registered, the card information will be saved on the Telus server. Therefore, you won’t need to enter any card details for any future transactions.

2. Renew Balance Using My Telus Mobile App

The carrier has developed an official app and named it My Telus. You can download it either from the Google Play Store (Android) or the Apple App Store (iOS) depending on the operating system of your smart device. You can recharge your Telus prepaid via the app in a few straightforward steps below.

1. Open the app and log in to your My Telus account.
2. Tap the Overview tab.
3. Tap the Top-up your account option.
4. Select the preferred mode of payment.
5. Select the top-up amount.
6. Enter the required card details.
7. Tap Continue.

3. Recharging Through Automatic Top-ups

If you set up an automatic top-up, you can stay carefree about running out of balance. This feature will reload your Telus prepaid automatically. However, be alert to keep a sufficient balance in your account, i.e., an amount equal to the monetary number you selected for auto-renewal. You can set up automatic top-ups either online or over the phone. The steps to set up automatic top-up online are:

1. Log in to My Telus account either on the official Telus website or on My Telus app.
2. Click on the Account Activity tab.
3. Select the Automatic top-up option.
4. Click on the Set-up automatic top-ups option.
5. Select your desired top-up preference time.
6. Select the desired top-up amount.
7. Enter the credit card details.
8. Click Continue.
9. Wait for the message of a successful setup, and memorize the details of your next top-up amount and date.

Calling Telus

The steps to set up automatic top-up over the phone are:

1. Dial #123 from your Telus mobile number and pres the Call button/icon.
2. Enter your Security PIN of 4-6 digits.
3. Press 2 on the dial pad and follow the voice instructions further to set up automatic top-ups.

You can also call 1-877-277-7745 from a non-Telus SIM card to set up automatic top-ups over the phone. To complete the process, you will need to enter your Telus mobile number and your security PIN following all the voice prompts.

4. Refill Balance Via Instant Top-up

Recharging your Telus prepaid with an instant top-up is an offline method, as you don’t require an internet connection. Follow these quick instructions, and you will renew the balance with a desired top-up amount.

1. Visit your nearby participating store such as Canadian Tire Gas, Esso, MacEwen, and more.
2. Ask the store clerk for an instant top-up for Telus prepaid.
3. Tell the clerk the desired top-up amount (anywhere between 10 CAD and 100 CAD).
4. Provide them with your Telus prepaid mobile number.
5. After the recharge is done, wait for the confirmation message or check your prepaid account balance.

5. Recharge Telus SIM Card With Prepaid Voucher

There are three ways to use your prepaid voucher PIN: online, on the My Telus app, and over the phone. Steps to pay with a prepaid voucher online are:

1. Web portal. Log into the My Telus account on Telus’ official web portal. Now:
   1. Click on the Overview tab.
   2. Select the Top-up your account option.
   3. Select the Top-up PIN option.
   4. Enter the 12-digit top-up PIN into the provided space.
   5. Click Continue.
   6. Wait for the recharge confirmation message.
2. My Telus application. Do this to make a payment using a prepaid voucher via My Telus app:
   1. Log in to your account on My Telus app.
   2. Tap on Top-up.
   3. Select the Voucher option.
   4. Next, select the Top-up account option.
   5. Enter the 12-digit PIN of your voucher.
   6. Tap on the Top-up Now button.
   7. Confirm your details and submit.
   8. Wait for the top-up success message.
3. Calling. Paying with a prepaid voucher over the phone works like this:
   1. Dial #123 and press the Call button from your Telus SIM card.
   2. Select 1 on the voice command and follow the instructions to enter your 12-digit voucher PIN.
   3. Wait for the recharge confirmation message.

Like in method 3, you can call 1-877-277-7745 from a non-Telus number, too. You will be required to enter your PIN and Telus mobile number to complete the process in this case. After your recharge is process is complete, always check your Telus Mobility balance for confirmation.