Are you not satisfied with your current network operator’s service and want to switch to a different one while keeping the same number?
A lot of people often switch to a new network provider when they either move to a new location or simply want to enjoy better services and offers. And other times, they might need to buy a new SIM card as they simply lost their phones or damaged their old SIM cards. Even if nothing happens, it is a good idea to replace your SIM cards often, as described in our article on “how often you should replace your SIM card“.
Whatever the case is, getting a new SIM card with a new number can often mean losing touch with your old pals and sacrificing many other things.
Thankfully, there are some ways to get a new SIM card with the same number. And we will show you how you can do that in this article.
Let’s get started!
How to get a duplicate SIM card with the same number?
Did you lose your mobile phone or was it stolen? You have probably accidentally damaged your SIM card, and are panicking about the troubles that would come with switching to a new number.
Well, don’t worry.
As long as you take the proper measures immediately after the loss of your old SIM card, you can get a new one with the same number.
Follow these steps to get a duplicate SIM card with the same number:
- First, visit your network operator’s store and find an executive.
- Now, explain how you lost your SIM card and ask them to reissue a new SIM card that has the same mobile number.
- Next, the executive will provide you with the guideline that you need to follow to complete the necessary formalities. The next step may or may not include:
- Blocking your lost or damaged SIM card.
- Filling an FIR at the nearest police station if you have lost your SIM card or if your mobile phone was stolen.
- Bring a copy of the FIR along with address proof, ID proof, and your passport-size photos.
- Once you’re done with the document submissions, deposit a small amount of money required to issue a new SIM card with the same number.
- After you get the new SIM card, insert it into your mobile (or new mobile). You might need to wait for a few hours for the new SIM card to start working.
- Finally, once the new SIM card is activated, your old SIM card’s plans and services will be transferred to the new SIM.
How to port to a new mobile network provider without changing the number
Some people often change to a new network service provider that takes advantage of better services, features, and strong network coverage. So, if you want to get a new SIM card from a different mobile network provider and still want to keep the same number, follow these steps:
Step #1: Get the PAC code from your current provider
First, you need to get the PAC code from your current mobile network provider. You can either get the PAC code immediately via call or you can request it via SMS. If you have requested a PAC code via SMS, it might take up to two hours to receive it. However, the exact time frame will depend on your old network provider’s regulations.
Of course, if you don’t get the PAC code within the specified time frame, you can file a complaint and make the request once again.
To prevent others from stealing your identity and your number, the network operator might ask you some relevant questions, which you need to answer quickly. Once it’s done, you will receive the PAC code.
The PAC code is usually 9 digits long, and it will be valid for up to 30 days after you have received it. If you don’t get a new SIM card with the same number from a different mobile network operator, the PAC code will expire. If this happens, you will have to request a new PAC code once again.
Please keep in mind that calling your network operator for PAC codes is not toll-free. You will be charged with the standard calling rate.
👉 Please Note: If you’re not sure which number to call or text to get the PAC code from your old operator, please contact their customer support. Some network operators enlist the way to get a PAC code from them on their official website. However, if you don’t find it on your network operator’s website, contacting their customer support will do the job.
Step #2: Contact the new network provider and give them the PAC code
In this step, you need to provide the PAC code you just received to a new mobile network operator of your choice. And once you do it, the cancellation procedure with your old mobile network provider will start automatically.
Once the new network operator gets the PAC code, its personnel will contact your old network operator to schedule the number transfer and switching process.
The whole transfer process might take 1-2 working days. Until the transfer is complete, you can still use your old SIM card for calls, texts, and browsing the internet.
Please note that Saturdays and Sundays are not counted as working days. So, if you submit the PAC code to the new network provider on Friday, the transfer process might only be finished on Tuesday.
Step #3: Check if the new SIM card works with your phone
Once the transfer is complete and you get the new SIM card, you need to verify that your new SIM card, which has the same number, is working properly. To do this, ask your friend or family to give you a call or send you a text.
If you successfully receive the call or text message without any delay, it means your phone number has been ported to the new network operator.