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How to check balance in Telus Mobility SIM card

Check Balance in Telus Mobility

Telus Mobility Inc. is a Canadian wireless carrier operating in the country. It is a division of Telus Communications, a company that sells wireless services across Canada. The company was established in 1983 in Edmonton, Alberta but has its headquarters in Vancouver. Telus Mobility also has a subsidiary wireless carrier named Koodo, whose SIM card activation targets young customers such as school, college, and university students. Telus Mobility has 10.6 million subscribers as of 2020, making it the second-largest wireless network operator in Canada. With such a large customer base and market share across the country, it’s undoubtedly important to learn how to manage your account and check the balance of your Telus Mobility SIM card.

There are two primary ways of checking Telus connection prepaid and postpaid balance:

  1. Via My Telus mobile app
  2. Using My Telus Account web portal

Check the Balance of Telus Mobility SIM Card using My Telus App

Telus provides a mobile application named My Telus to its subscribers. It helps you to manage your mobile account conveniently on the go. Apart from checking balance, there are many more features you can use: add-ons, bill payment, topping up your prepaid credit, etc.

Important. The TELUS My Account app is eligible only for consumer prepaid and postpaid accounts and some selected business accounts. Corporate/Enterprise accounts are not eligible to use the app at this time.

Prepaid balance

Here’s how to use the My Telus app to perform a prepaid balance check:

  1. Download the app from Play Store (for Android devices) or App Store (for Apple devices).
  2. Install and open the app, and you will see the login screen.
  3. Log in to your account using your username and password.
  4. After the Dashboard opens, tap on the Plans & Devices button.
  5. Scroll down and tap on Device Balance.
  6. Now you can see your plan start date and end date, as well as current device balance.

Postpaid bill

Remember the way of seeing the prepaid balance in the My Telus app. That’s because you can inspect your postpaid due bill amount in the app as well. The steps are slightly different, though:

  1. Download and open My Telus app from Play Store or App Store again.
  2. Log in with your username and password yet again.
  3. Click on the Billing button.
  4. You will see your due bill amount and due bill date at first.
  5. Tip. You can view your other accounts bills too by clicking and selecting them in the top menu.

Mobile data

Here is how you can inspect your mobile data status via the My Telus app:

  1. Download and install My Telus app.
  2. Log in to the app. 
  3. Your data usage highlights are now displayed on the Overview screen.
  4. Click on the Usage tab to view your data usage in detail.

Checks Telus Mobility SIM Card Balance via Official Website

Another way of learning your account status includes visiting Telus’ official website. Here’s how that works:

My Telus Self-Serve (Prepaid)

My Telus Self-Serve is a feature on the official website. It is the best alternative for those customers who don’t want to download and keep the app to save space on their smartphone or tablet. It works just like the app, though, since you can view your balance information from anywhere. Follow these steps:

  1. Visit the Telus Mobility page on the website.
  2. Click on Log In before signing in to your My Telus account.
  3. Tip. If you don’t have an account already, create one.
  4. After logging in, click on Plans & Devices.
  5. Select the account you want to view if you have more than one account.
  6. Click on Device Balance. 
  7. Now you can view your plan start date and end date and device balance.

My Telus Account (Mobile data)

This one is extremely similar. Follow these instructions to view the mobile data status of your Telus Mobility SIM card online:

  1. Visit the official Telus website as suggested above.
  2. Log in to your My Telus account using your username and password.
  3. Click on the Usage tab.
  4. Next, you will see the meters indicating your current usage of data, airtime and text messaging. 
  5. Click on the Usage Records button to see the daily summary of your usage.

Wrapping up

The methods given above are all user-friendly and time-saving. None of them require more than a minute of your time. Yet, each lets you see various kinds of balances in one place. You don’t need to have any technical skills, either. Therefore, an average user has multiple choices based on their payment plan, situation, and convenience.

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