Dialog Axiata PLC was formerly known as MTN Networks become it came to prominence under the name Dialog Telekom. It is a Sri Lankan telecom giant that has the largest market share of mobile network consumers in the country, amounting to 57% of the total pie chart. It serves more than 17.1 million subscribers as of 2021. Dialog is a subsidiary of Axiata Group Berhad which is a Malaysian MNC (Multinational Corporation). The company operates on 2.5G, 3G, 3.5G, 4G, and 5G networks. It was formed in 1993 and its headquarters are in Colombo, Sri Lanka.
Being the largest mobile operator in the country, it has the maximum number of subscribers. That’s why it is better to choose a Dialog SIM card in Sri Lanka if you are a tourist. In the country, making calls to the same mobile network is cheaper than making calls to another. Dialog offers many plans having cheap calling rates and mobile data bundles. In the same way, it also provides multiple pathways to recharge your SIM card. In this article, you will learn several ways of recharging your or someone else’s SIM card Dialog provided. Let’s start discussing them one by one.
1. Recharge SIM Card Using the Dialog Official Website
Recharging through the official web portal is an easy and convenient method to reload your Dialog prepaid number. You don’t need to download any app, just an internet connection and a device to access the network are enough. Follow the simple steps given below to recharge.
- Visit the official website of Dialog.
- Insert the Dialog prepaid number you wish to recharge. This number could be yours or someone else’s.
- Click the Add button and tick the validation box to verify that you are not a robot.
- Enter/choose the desired top-up amount, or select the internet pack from the list.
- Select the preferred payment method i.e., Visa, Mastercard, or Amex if you prefer to make payment from a debit or credit card.
- Next, click the Payment button.
- Enter your card details and then click Submit.
- Wait for the payment successful message.
2. Recharging Through the MyDialog App
MyDialog app is the official app launched by the company to provide its subscribers with a user-friendly interface to manage their accounts easily. The app can be downloaded from Google Play Store as well as App Store. If you are a new user, create your account first. All your account details can be seen in the app, and you can also reload your prepaid number by choosing from a plethora of options related to top-ups, data packs, and add-ons. The steps to recharge are as follows.
- Open the app and tap the Reload button.
- Select the desired Dialog prepaid number you want to recharge.
- Enter the recharge value in Sri Lankan Rupees.
- Select the preferred mode of payment, e.g. Visa/MasterCard.
- Click the Pay button to proceed.
- Enter the card details and tap the Continue button. You can also check the box asking you to save your card details in the app for future use. If you save the card details, you won’t need to enter the card details again from the next transaction.
- Enter the email address on which you wish to receive the payment receipt. It is an optional feature, so you can tap the Skip option if you want to.
- Recharge will be successful, and you will receive the text regarding this.
3. Renew Balance Using Your Star Points
You can easily convert your Star Points into an account balance. That means you can redeem your Star Points balance and do a reload from these points. However, note that to redeem your Star Points, you must have at least 100 points balance remaining in your account. Follow the simple steps below to redeem your Star Points.
- Open your message box to write an SMS.
- Type Star<space>Pay<space>Points to be redeemed.
- Send the SMS to 141.
For example, to redeem 200 points type, Star Pay 200 and send it to 141.
4. Top Up Via eZ Cash
In Sri Lanka there is a payment gateway named eZ Cash through which you can recharge your Dialog prepaid number anywhere and any time. The steps to take are:
- Dial #111# from your Dialog prepaid number.
- Select the Reload option.
- Enter your Dialog prepaid mobile number.
- Enter the desired recharge amount in Sri Lankan Rupees.
- Insert the PIN for transaction confirmation.
- A receipt will be sent to you after the recharge is done successfully.
To recharge more conveniently, you can download and use the eZ Cash app as well.
5. Recharge SIM Card From Dialog Through Genie App
The steps to top up the balance using the Genie app are:
- Open the app.
- Go to the Add Biller option.
- Select the Dialog Mobile option.
- Enter your Dialog prepaid number you wish to recharge.
- Tap Done.
- Enter the recharge amount.
- Tap Pay Now.
- Wait for the recharge confirmation message.
6. Reload Through a Loan Feature
This feature allows you to get a loan from Dialog in case of emergency when you run out of your main balance. You can exercise this option only when your main balance is insufficient. To get the loan or check whether you are eligible to get the loan, call 356 of dial #356# and select the Ask For Loan option.
Final Words
There are possibly a few more ways to recharge your Dialog SIM card. Nevertheless, all the major ways to recharge are already noted in this article. No matter what method you choose to reload, always remember to check your balance after the recharge for confirmation.