StarHub Limited, popularly known as Starhub, is a Singaporean telecom giant. The company was founded in 1998 and has headquarters at the 67 Ubi Avenue 1 in the city of Singapore. The carrier provides many affordable plans for voice, text, and data on its prepaid SIM cards along with regular top-ups. There are several simple methods to recharge your StarHub prepaid SIM card, which we will demonstrate in this article. Let’s talk about them one by one.
1. Recharge SIM Card via StarHub Prepaid App
StarHub Prepaid mobile application is designed for easy access to your user account anytime and anywhere. Apart from various options and features, it also allows you to refill your StarHub SIM card using the following steps:
- Download the app from Play Store or App Store.
- Open the app and enter your StarHub prepaid number in the given space on the dashboard.
- Click on the Request OTP button.
- Fill in the OTP (one-time password) sent to you on your StarHub prepaid number via SMS.
- Next, click on the Top-up option to recharge your main account.
Tip. Alternatively, click on the Package option to recharge with other add-ons. - After choosing your preferred option, click on the Submit button.
- You will get the confirmation message for successful recharge.
If you are a first-time user, it will ask you to register your credit or debit card details. Once registered, it will be saved and the money will be deducted automatically during all your subsequent recharges.
2. Recharging using WhatsApp
If you use one of the most popular texting applications, WhatsApp, you’re in luck. You can also choose to renew balance through it by following several steps listed below:
- Save the number 83528552 or 91400004 as “StarHub Care” in your contact list.
- Open your Whatsapp and open the chat with StarHub Care.
- Type “Hi, I would like to top up my StarHub Prepaid Number” and send this message.
- You will receive an instant reply requesting the details such as ‘StarHub Prepaid number, StarHub subscriber name, Top-up amount, Payment method (PayNow/Bank Transfer)’.
- Reply with the details asked above.
- Next, you will receive a message regarding payment instructions.
- After making the payment, you will be informed the payment process is complete.
- You will receive the recharge confirmation message within 1 hour if your payment process completes between 9 AM and 6 PM. Otherwise, it might take up to 3 hours.
3. Renew Balance through Top-up Card
You can easily buy a top-up card from StarHub outlets and partner stores during working hours. It is an easy offline method where you don’t need an internet connection. Moreover, the procedure is neither complicated nor requires device and user interface knowledge. After buying the voucher, follow these instructions to recharge your StarHub prepaid SIM card via a phone number:
- Scratch off the card foil carefully with a coin or something similar. You will see your Top-Up Card Number and PIN.
- Call 9850 0000 from your StarHub prepaid number.
- Press 2 to start the top-up process after receiving the welcome message.
- Enter your 10-digit Top-up Card number, followed by the 6-digit PIN on your Top-up Card.
- You will receive the confirmation SMS upon successful top up.
Using USSD Codes
To recharge your StarHub prepaid via USSD codes, follow the steps provided below.
- Scratch off the film on the reverse side of your Prepaid Top-Up Card. PIN and Top-Up Card Number are printed underneath.
- Dial *123*2# from your StarHub number and press the Send/Call button.
- Follow the on-screen prompts and enter the Top-Up Card Number and PIN.
- Wait for the successful recharge confirmation SMS.
4. Recharge SIM Card via StarHub Website
Renewing the balance on your StarHub prepaid is possible via the official website. You don’t need an app – a web browser with an internet connection is enough. You can access the website from your smartphone, tablet, or computer anywhere in the world. Here’s how that works:
- Visit the official StarHub website.
- Click on the Top-Up option.
- Enter the StarHub prepaid mobile number you want to recharge.
- Click the Verify button.
- Select your desired top-up amount or plan.
- Choose the preferred mode of payment.
- Enter the email address to which the recharge confirmation mail will be sent.
- Check on the box given below and click the Next button.
- Fill out the required information asked by the page.
- Wait for the recharge confirmation message. Before that happens, don’t close the page or click other buttons.
5. Top-up through EZ-Link Kiosk
An EZ-Link card is a contactless smart card that is rechargeable. It is a form of the electronic money system in Singapore, mainly used for paying for public transport tickets of buses and rail lines. EZ-Link top-up terminals are available in many places in Singapore, like at car parks and Community Centers. Follow the provided instructions to recharge your StarHub prepaid number using EZ-Link Kiosk.
- Go to the EZ-Link Kiosk.
- Press 2 to recharge your StarHub prepaid number.
- Place your EZ-Link card on the kiosk.
- When the balance in your card displays on the screen, press Enter.
- Enter your StarHub mobile phone number.
- Select the recharge amount.
- To confirm, press the Enter key.
Final Words
There are other methods to recharge your StarHub prepaid SIM. Some of them include using bank ATMs, online banking, and instant top-ups at official and partner stores. No matter which method you use, always check your StarHub balance after the recharge confirmation message.